Frequently Asked Questions

Everything you need to know about your OLLY wellness journey.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number so you can follow your supplements right to your door.

What is your return policy?

We want you to love your OLLY products. If you are not satisfied, we offer a 30-day return policy for a full refund on items purchased directly through our website.

How do I store my OLLY gummies?

To maintain maximum freshness and prevent melting, store your vitamins in a cool, dry place away from direct sunlight. Keep the lid tightly sealed after each use.

Do you offer international shipping?

Currently, we only ship to addresses within the United States. We are working hard to bring OLLY to our international fans in the near future.

Are OLLY products third-party tested?

Yes, quality is our priority. All OLLY products undergo rigorous testing for purity and potency, and we are proud to be a B Corp certified company.

Can I change or cancel my subscription?

Absolutely. You can modify, skip, or cancel your subscription at any time through your account dashboard. Changes must be made at least 24 hours before your next scheduled ship date.