Returns & Exchanges

We want you to feel as good as you look; if your OLLY apparel or accessories don't spark joy, you can return your items within 30 days of delivery. All returned merchandise must be in original condition, unworn, and with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.

• 4.
  Receive Your Refund

  Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.